Confidently confront and help turn around poor performance and non-compliant behaviour
Managing underperforming employees is one of the most challenging responsibilities for any manager. Issues such as poor performance, unacceptable behaviour, workplace conflict, or even sensitive matters like grievances and disciplinary situations require a clear, confident, and professional approach. Without the right skills, many managers avoid these conversations, allowing problems to continue and impact team performance, morale, and productivity.
Turning Around Under-Performing Employees training equips managers with practical strategies to confidently address performance issues and handle difficult conversations. Participants learn how to prepare for and structure these discussions, communicate expectations clearly, and manage emotional responses with professionalism and empathy. By the end of the course, managers will have the tools to address issues early, encourage positive behavioural change, and follow through effectively, leading to improved performance, stronger accountability, and a more productive team environment.
One-Day, Half-Day, 60 Minute Lunch & Learn
In-person (at your location) or Live Zoom /MS Teams
Engaging, interactive, and highly practical, designed to keep participants involved, not sitting through long lectures or ‘death by PowerPoint.’
Tailored to your organisation’s values, culture, and goals, ensuring the training is relevant, practical, and immediately applicable.
Managers, supervisors, and team leaders who want to handle performance conversations with confidence, clarity, and better outcomes.
Individuals stepping into leadership roles who need to build confidence in managing and developing others.
Leaders who want to strengthen their leadership, coaching, and people management skills to improve team performance.
Those responsible for day-to-day team operations who need practical skills to guide, support, and motivate their team.
Leaders who want to build stronger leadership capability across their organisation and create a high-performance culture.
Lisa Carter, HR Manager
We deliver practical, step-by-step training that helps managers handle difficult performance conversations with confidence. Rather than vague theory, we focus on exactly what to say, how to say it, and how to achieve the right outcome.
Our training is designed for real workplace situations, including managing poor performance, addressing behavioural issues, and navigating sensitive conversations. Participants gain the confidence to act early, rather than avoiding issues that can escalate over time.
We also tailor our training to your organisation’s policies, culture, and challenges. The result is training that creates immediate impact, helping managers improve performance, strengthen accountability, and build a more positive and productive team environment.
