“I used to jump in and solve problems for my team. This course showed me how to coach instead of tell. I’m now having better conversations, and my team is more confident, capable, and accountable.”
David Nguyen, Operations Manager
Developing Your Coaching Skills as a Manager
Breakthrough strategies to improve performance and build winning people and teams
Overview
In today’s workplace, effective managers do more than just manage tasks, they coach their people to perform at their best. Managers who provide consistent, targeted coaching help their team members add greater value, meet expectations, and continuously develop their skills and careers. Without strong coaching skills, many managers struggle to engage their team, improve performance, and build accountability.
Coaching as a leadership skill is essential for developing high-performing teams. As Sir John Whitmore describes it, coaching is about “unlocking people’s potential to maximise their performance.” When done well, coaching encourages open communication, reflection, and self-correction—helping employees become more confident, capable, and self-directed in their work.
The Developing Your Coaching Skills as a Manager training equips managers with practical tools and frameworks to coach effectively in everyday situations. Participants learn how to ask better questions, provide meaningful feedback, and support their team’s growth through ongoing coaching conversations. By the end of the course, managers will be able to build stronger relationships, improve performance, and develop more engaged, accountable, and high-performing team members.
Download Full Course Outline
What Are the Key Learning Outcomes?
- What is coaching, and why is it necessary to adopt a coaching approach for the development of all team members?
- Discuss the role, skills, and attributes of an effective coach.
- What are the various methods by which your people acquire knowledge?
- Identifying coaching opportunities within your team is crucial.
- Introducing the GROW coaching model.
- How to use GROW questions when having coaching conversations.
- The GROW model provides examples of effective questions.
- We are delving deeply into the use of active and reflective listening skills.
- Practising questioning techniques. During coaching, we practice summarising, paraphrasing, and reflecting.
- Discover the most effective methods to ignite team members’ enthusiasm for learning, growth, and development.
- Follow up after coaching to ensure team members are held responsible for their enhancements, modifications, progress, and expansion.
How Is This Training Delivered?
Training Options
One-Day, Half-Day, 60 Minute Lunch & Learn
Format
In-person (at your location) or Live Zoom /MS Teams
Style
Engaging, interactive, and highly practical, designed to keep participants involved, not sitting through long lectures or ‘death by PowerPoint.’
Customisation
Tailored to your organisation’s values, culture, and goals, ensuring the training is relevant, practical, and immediately applicable.
Who Will Benefit from this Training?
Managers, supervisors, and team leaders who want to grow confident, capable team members through effective coaching and continuous support.
New and Emerging Leaders
Individuals stepping into leadership roles who need to build confidence in managing and developing others.
Experienced Managers and Team Leaders
Leaders who want to strengthen their leadership, coaching, and people management skills to improve team performance.
Supervisors and Frontline Leaders
Those responsible for day-to-day team operations who need practical skills to guide, support, and motivate their team.
Business Owners and Senior Leaders
Leaders who want to build stronger leadership capability across their organisation and create a high-performance culture.
Why Choose The Success Institute for Developing Your Coaching Skills as a Manager Training?
We deliver practical coaching skills training that managers can apply immediately in real workplace conversations. Rather than theory-heavy models, we focus on simple, effective coaching techniques that help managers improve performance, build confidence, and develop their people every day.
Our training is designed for busy managers who need to coach while getting the job done. We provide practical tools to help managers ask better questions, give constructive feedback, and create a culture of continuous improvement within their team.
We also tailor our training to your organisation’s goals and leadership style, ensuring relevance and impact. The result is training that drives lasting behaviour change, helping managers build stronger teams, improve engagement, and develop high-performing individuals.
The Success Institute
- mail@success.net.au
- 1300-881-891
- St Kilda Rd, Melbourne, VIC 3004
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