Negotiating Power (How to Create Win-Win Outcomes)

A complete guide to planning, communicating and negotiating win-win outcomes.

Overview

Negotiation is an essential workplace skill used every day by managers and employees across all industries. Whether negotiating prices, project timelines, resources, contracts, customer agreements, or internal support, the ability to achieve positive outcomes while maintaining strong relationships is critical to long-term success. Without effective negotiation skills, conversations can become tense, unproductive, or result in poor outcomes for both parties.

Negotiating Power (How to Create Win-Win Outcomes) training equips participants with practical strategies to negotiate confidently, professionally, and more effectively. Participants learn a proven four-stage negotiation framework covering preparation, probing, proposing, and concluding negotiations. The course focuses on principled negotiation techniques that help individuals understand both their own goals and the needs of others to create mutually beneficial outcomes. By the end of the training, participants will have the confidence and skills to negotiate more effectively in both internal and external workplace situations.

Download Full Course Outline

What Are the Key Learning Outcomes?

  • Why is negotiation a crucial skill in your role?
  • What distinguishes transactional, collaborative, and creative negotiations?
  • What’s your negotiation style?
  • Why is “principled” negotiating often preferred over “positional” negotiating, and what is the difference?
  • The four stages of a negotiation.
  • Planning and preparation are crucial for achieving a positive result.
  • Develop your interpersonal and behavioural skills to win the other person over.
  • Know what to say and the appropriate behaviour to adapt during each stage of the negotiation.
  • What steps can you take to modify your communication style?
  • How do you get the other person to talk and reveal their needs and wants?
  • The keys to bargaining, trading concessions, and reaching a mutually acceptable agreement are crucial.
  • Managing “difficult” negotiators who use dirty tricks during a negotiation.

How Is This Training Delivered?

Training Options

One-Day, Half-Day, 60 Minute Lunch & Learn

Format

In-person (at your location) or Live Zoom /MS Teams

Style

Engaging, interactive, and highly practical, designed to keep participants involved, not sitting through long lectures or ‘death by PowerPoint.’

Customisation

Tailored to your organisation’s values, culture, and goals, ensuring the training is relevant, practical, and immediately applicable.

Who Will Benefit from this Training?

Managers and employees who want to negotiate more confidently, build stronger agreements, and create win-win outcomes in the workplace.

Managers and Team Leaders

Leaders who negotiate resources, priorities, deadlines, and team outcomes.

Sales and Business Development Professionals

Professionals negotiating pricing, agreements, and customer relationships.

Procurement and Operations Staff

Employees involved in supplier discussions, purchasing, or operational negotiations.

Project Managers and Cross-Functional Teams

Individuals who need to negotiate timelines, responsibilities, and collaboration across teams.

“This course gave me a much clearer approach to negotiation and helped me stay calm and focused during difficult discussions. I’m now far more confident negotiating with clients, suppliers, and even internally with my team.”

Steven Morales, Operations Manager

Why Choose The Success Institute for Negotiation Skills Training?

We deliver practical negotiation skills training focused on real workplace discussions and business situations. Participants learn proven techniques to prepare effectively, ask better questions, manage conversations, and achieve stronger outcomes.

Our training is designed around win-win negotiation principles, helping individuals build long-term relationships while still achieving their objectives.

We also tailor our training to your organisation’s industry, challenges, and negotiation environment. The result is training that creates immediate impact, helping participants negotiate with greater confidence, professionalism, and success.

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