Understanding You and Me With DISC

Mastering DISC behavioural styles. Improving
communication and maximising team performance.

Overview

Understanding yourself and others is one of the most valuable skills in both the workplace and everyday life. The way people communicate, respond to pressure, make decisions, and interact with others can vary greatly—and these differences often lead to misunderstandings, conflict, or ineffective communication. The DISC behavioural framework is one of the world’s most widely used personality assessment tools for improving self-awareness, communication, teamwork, and relationships.

Understanding You and Me With DISC training helps participants identify their own behavioural style, better understand the styles of others, and adapt their communication approach more effectively. Participants learn how DISC influences workplace behaviour, leadership, teamwork, and interpersonal relationships, while gaining practical strategies to improve communication, reduce conflict, and build stronger connections with colleagues, customers, and others. By the end of the course, participants will have greater self-awareness, improved interpersonal skills, and a deeper understanding of how to work more effectively with different personality styles.

Download Full Course Outline

What Are the Key Learning Outcomes?

What makes us all different? Our differences and similarities?
Discover the fundamental ideas behind personality styles.
What are the various factors that can combine to form personality patterns?
The concepts behind DISC, working through its underpinnings, are discussed.
The four DISC factors are as follows: “D” stands for dominant, “I” for interactive, and “S” for supportive. “C” refers to conscientious.
Each style’s potential strengths and weaknesses.
Deep dive—a complete personality assessment.
Review your personality graphs.
Review your value in a team environment.
Tips on how others can work with you more effectively.
Understanding your motivations and decision-making style.
Understanding your communication style.
Better ways to communicate and present to others.
The art of leading others is crucial for managers, supervisors, and team leaders.

How Is This Training Delivered?

Training Options

One-Day, Half-Day, 60 Minute Lunch & Learn

Format

In-person (at your location) or Live Zoom /MS Teams

Style

Engaging, interactive, and highly practical, designed to keep participants involved, not sitting through long lectures or ‘death by PowerPoint.’

Customisation

Tailored to your organisation’s values, culture, and goals, ensuring the training is relevant, practical, and immediately applicable.

Who Will Benefit from this Training?

Managers and employees who want to improve communication, build stronger relationships, and better understand different personality and behavioural styles.

Managers and Team Leaders

Leaders who want to better understand, motivate, and communicate with their team.

Team Members and Employees

Individuals wanting to improve communication and workplace relationships.

Customer-Facing Professionals

Employees who work with customers and need to adapt their communication style effectively.

New and Emerging Leaders

Individuals developing leadership and interpersonal skills for future growth.

“This course completely changed how I communicate with others. Understanding the different DISC styles helped me become more aware of my own behaviour and far more effective in dealing with my team and clients.”

Nicole Evans, Team Supervisor

Why Choose The Success Institute for DISC Training

We deliver practical DISC training that goes beyond personality labels and focuses on real workplace application. Participants learn how to use DISC to improve communication, strengthen relationships, and work more effectively with different behavioural styles.

Our training is highly interactive and designed to help participants apply DISC principles immediately in conversations, teamwork, leadership, and customer interactions.

We also tailor our training to your organisation’s people and communication challenges. The result is training that creates lasting behavioural improvement, helping individuals build stronger relationships, reduce conflict, and communicate with greater confidence and understanding.