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Our Approach to Training PDF Print E-mail
The research is clear – a blended, comprehensive approach to training and development of emotional intelligence skills is far more likely to result in a powerful and lasting learning experience. We strongly recommend this approach for clients who wish to strengthen performance and leadership in themselves and their employees, and are truly committed to creating lasting change in their organisations. We start by listening to you.

We want to understand your business, its ambitions and the opportunities and challenges facing your organisation. We also want to help you “future-proof” your business by looking not only at the skills your business needs right now, but also those you will need to be competitive and successful over the longer-term. Working together we will identify your precise training needs. If you already know your requirements, we can help you plan and prioritise your training in line with your business objectives.

We are a people business. We will assign a specialist Account Manager who will be your single point of contact. Your Consultant will organise tailored training at a time and place that’s convenient for you and ensure you are completely satisfied with the training experience from start to finish.
THE SUCCESS LEARNING DIFFERENCE
Through this approach, knowledge and skills become embedded and internalised, ensuring that each particiant experiences a measurable behaviour change and lasting results.
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  • 360 degree assessment of EQ competencies
  • powerful one-on-one or group coaching sessions


 
Increasing your Emotional Intelligenceİ

ImageEmotional intelligence (EQ) is a hot topic in today's workplace. But knowing what EQ is and knowing how to use it are entirely different things. Emotional intelligence is composed of four flexible skills, based on a connection between what you see and what you do with yourself and others.

 
Using the Telephone as a Sales Toolİ

ImageWe never stop learning how to improve our selling skills.

Virtually everybody in sales today sells over the phone at least part of the time.

Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling.