Each year tens of thousands of university graduates are recruited by organisations throughout Australia as part of their annual employment intake. hile many of these graduates enter the workforce for the first time with an excellent academic record, very few have "real-life" corporate skills.
Why do so many of Australia's Top 500 companies insist on using TIME TRACK training? To say that organisations and individuals are struggling with the pressures and stress of the changing workplace is an understatement!
The objective of this skills-based training program is to increase
the customer service and call handling skills of your customer service
and contact center staff, with specific emphasis on helping them to
build stronger customer relationships, better problem solving,
multi-tasking (orders, requests, outbound calls) and advanced telephone
service and sales techniques.
Each year tens of thousands of university graduates are recruited by organisations throughout Australia as part of their annual employment intake. hile many of these graduates enter the workforce for the first time with an excellent academic record, very few have "real-life" corporate skills.
Why do so many of Australia's Top 500 companies insist on using TIME TRACK training? To say that organisations and individuals are struggling with the pressures and stress of the changing workplace is an understatement!
The one-day Inbound Customer Service Excellence© seminar shows your
people how to use the telephone more efficiently and effectively so
that the impression each customer gets of your organisation and your
people is positive, polished and professional.
It’s no secret that selling has changed in recent years.