Style 15 Style 14 Style 13 Style 12 Style 11 Style 10 Style 9 Style 8 Style 7 Style 6 Style 5 Style 4 Style 3 Style 2 Style 1
 
Our Approach to Training

ImageThe research is clear – a blended, comprehensive approach to training and development of emotional intelligence skills is far more likely to result in a powerful and lasting learning experience.

 
PDF Print E-mail
 

Business Etiquette

Image

In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground.  You need to be business savvy and have the ability to establish yourself in a credible manner if you want to win the respect and trust of others.  With more eyes and ears watching our every move than ever before, a faux pas at the wrong time can have longer and more wide spread damage to your career than you can possibly imagine.


sidebanner.png

Who is Success Institute?

Headquartered in Melbourne, with associates based throughout the Australian states and New Zealand, The Success Institute are leaders in personal effectiveness training solutions.

View other services we provide

What do our clients say?

Fantastic course, excellent delivery and presentation - Ben Donald, BHP

I am looking forward to the rest of the series - Craig Smith, Uncle Ben's

I have learnt from Paul in two days what took me years in customer service roles - Rodney Linton, Rio Tinto

See our other prestigious clients

In today’s world, business demands more than keeping your nose to the grindstone and your ear to the ground.  You need to be business savvy and have the ability to establish yourself in a credible manner if you want to win the respect and trust of others.  With more eyes and ears watching our every move than ever before, a faux pas at the wrong time can have longer and more wide spread damage to your career than you can possibly imagine.

If you have ever experienced those awkward moments where you aren’t sure which fork to use or which side plate is yours, or if you’ve ever had to make small talk with some VIP and were lost for words, you know just exactly how agonizing these moments can be. However, it is not only the mistakes that you know you are making that count.  Just think about all the social gaffes you might be making that you aren’t even aware of.

Business Etiquette: Gaining That Extra Edge© will show you all the fundamental guidelines and standards for how to behave appropriately when around business clients, work colleagues and you boss.  This one-day seminar covers everything from dressing appropriately for all occasions, how to present your business cards, to critical communication skills that will help you to write everything from thank you letters to business reports. 

Learn the critical skills that are necessary to master introductions and ensure that you never again forget a name at a critical moment. With the skills you will learn in this seminar you will be able to go forward with confidence and the secure knowledge that you are able to deftly handle any social situation that may come your way.  Are you confident and business savvy in your knowledge of how to:

Image
Dress appropriately for any business occasion.
Image  Apply professional and fluent business communication in every situation.
Image Present and make use your business cards wisely.
Image Finesse introductions – from shaking hands and using eye contact to remembering names.

If you want to enhance and polish your business image so that it dazzles your audience, or if you just want to avoid that awkward and uncomfortable feeling when you are in the corporate world, this is the seminar that will allow you to take a quantum leap forward in skill, sophistication, and confidence.

Who should attend

This is etiquette is something that everyone, especially those who had direct contact with external customers is going to gain a great deal from. Whether you need to learn how to conduct yourself at social functions, the more culturally aware when travelling overseas, or simply learn how to be more professional in a variety of business situations.

FREE graduate coaching program

To ensure that the skills learnt on the day of the program are fully utilised, each participant will receive a 3 month on-line Graduate eCoaching program (valued at $195 per person) free of charge after the seminar

Learn how the Success Institute can maximise your business potential, sign up for our free information pack.

 

  How to Develop Your Work Smarts

Enter your business email address and first name below. We’ll send
you a free report and mp3 audio program ($79 value) free.

Your First Name:
Your Business Email:

SECURE & CONFIDENTIAL
Your email address will NEVER be rented, traded or sold.
WE GUARANTEE YOUR CONFIDENTIALITY.
We hate spam as much as you do.
 

 

 

 

 

 

 

 

 

   

 



 
Making Meetings Workİ

ImageMost people have a love-hate relationship with company or business meetings, because they know the importance of meetings, yet find that their meetings usually tend to tie up more time than it is worth the effort to attend.  This usually typical of people who often have to attend many meetings, but find that little is discussed or resolved during these meetings.

 
Selling Smarterİ

ImageIt’s no secret that selling has changed in recent years.

This is an exciting and dynamic profession, yet it is one of the most underrated and misunderstood, at least in recent years.