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Behavioural Interviewing Techniques

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Unlike other changes that we go through constantly, our behaviour is something that does not tend to alter unless, even when it can be self-destructive.  This is why many say that past behaviour is the best indicator of future behaviour.


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Unlike other changes that we go through constantly, our behaviour is something that does not tend to alter unless, even when it can be self-destructive.  This is why many say that past behaviour is the best indicator of future behaviour.

Despite this knowledge, we frequently don’t act as if we believe this fact when we interview candidates—often because we aren’t certain, or do not know how to ask questions that will tell us about their past performance.  This costs you some vital information which can tell you a lot more about the suitability of the candidate for the job.

Behavioural Interviewing is a very reliable and valid candidate selection technique based on the work of Tom Jans, of the University of Calgary.  It is a widely used interview method that can provide your organization with much better results at the interview table.

Hiring Smart: Behavioural Interviewing Techniques© is a one-day workshop which concentrates on pre-interview preparation, developing questions and their value, interview techniques that get specific, behaviour-based examples of past performance, and the strategies that follow through on this process.  Specifically, during the seminar you will focus on assisting skilled recruiters in enhancing their ability to:

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Apply advanced communication skills essential for a skilled recruiter.
Image Prepare better job advertisements suitable for a variety of markets.
Image Develop a job analysis and position profile customized for your organization.
Image Use traditional, behavioural, achievement oriented, holistic, and situational interview questions.

The seminar will teach you how to prepare more effective job advertisements as well as how to use a variety of markets to tap into hidden candidate goldmines.  A well written and comprehensive job analysis and position profile not only benefits your organization in helping you to choose the most qualified candidates but also benefits candidates in helping them to understand the full scope of the position for improved future performance.

Armed with behavioural interviewing techniques, you can delve deeply into how candidates have handled past challenges and evaluate how they would handle prospective future challenges that they will be facing in your organization.

Who should attend

This training seminar is ideal for everyone who needs to either interview candidates in a one-on-one environment or interview as part of a Recruitment panel. Regardless of whether you have a long history of interviewing potential employees, or you a brand-new to this type of work, it'll take away more than a few ideas and learn how to interview other people confidently.

FREE graduate coaching program

To ensure that the skills learnt on the day of the program are fully utilised, each participant will receive a 3 month on-line Graduate eCoaching program (valued at $195 per person) free of charge after the seminar

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