TIME TRACK Inhouse Seminar - Registration Information & Forms
Thank you for booking your next in-house training seminar with us. This page will provide you all of the neccessary information
Registration Forms
THE 7 PILLARS - SYDNEY 25th and 26th of OCTOBER
- Please RIGHT CLICK AND "SAVE AS" on this link if you are registered
to attend the Sydney program. This will be held at CLIFTONS, George St,
Sydney
THE 7 PILLARS - PERTH 8th and 9th of NOVEMBER
- Please RIGHT CLICK AND "SAVE AS" on this link if you are registered
to attend the Sydney program. This will be held at the Travelodge, Hay St, Perth
The objective of this skills-based training program is to increase
the customer service and call handling skills of your customer service
and contact center staff, with specific emphasis on helping them to
build stronger customer relationships, better problem solving,
multi-tasking (orders, requests, outbound calls) and advanced telephone
service and sales techniques.
We never stop learning how to improve our selling skills.
Virtually everybody in sales today sells over the phone at least part of the time.
Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling.
The one-day Inbound Customer Service Excellence© seminar shows your
people how to use the telephone more efficiently and effectively so
that the impression each customer gets of your organisation and your
people is positive, polished and professional.
We never stop learning how to improve our selling skills.