The "stress" epidemic is being called the #1 workplace health issue of the millennium. According to many of the world's leading authorities on stress, this single problem accounts for as much as 70% of all absenteeism in the workplace.
In today’s business environment, critical thinking and problem-solving skills are essential for individual, team and organisational performance and success. If a team or an individual fails to identify problems early, or doesn’t have the skills to resolve or fully capitalise on them, there can be serious and adverse effects or repercussions for their
team or organisation.
Imagine doubling, tripling or even quadrupling your reading speed - and making faster reading a permanent habit. Just think about the impact on your professional life if you could remember more of what you read - and remember it for longer.
Email has become the most popular mode of business communication in Australia today. The conundrum that we all face is that in addition to making communication easier, the sheer volume and immediacy of email has made it a source of stress for many managers and staff. Are you or your people constantly facing growing inboxes of email that leaves you overwhelmed? Why was I sent this? Do I need to read that now? Am I to action this email now or later? Also, with the growing popularity of email-enabled mobile devices like the Blackberry, these frustrations only follow people home…. after hours!
Change Rule 1: Change is a natural and normal part of everyday life!
If managed well, change will bring revitalisation in both individual employees and an organisation. After all, improvement and growth can only occur through a process of continuous development, growth and renewal. While that all sounds good, “change” is a word that can strike fear in the hearts of many people at work.
Let’s be honest, attending meetings is often a very frustrating and laborious experience (at least for result orientated people). While some meetings are useful and timely, others can be a complete waste of everyone’s time! Without effective “meetings” skills team building cannot possibly be achieved.
The one device that has made more impact within the corporate world than any other is the telephone. Yet while every desk has a telephone on it, few people have ever learnt how to truly maximise this essential tool for customer service and profit!
In the world-famous, best-selling book "In Search of Excellence", author and business expert Tom Peters calls the "customer service" difference the competitive edge of any organisation!
The "stress" epidemic is being called the #1 workplace health issue of the millennium. According to many of the world's leading authorities on stress, this single problem accounts for as much as 70% of all absenteeism in the workplace.
In today’s business environment, critical thinking and problem-solving skills are essential for individual, team and organisational performance and success. If a team or an individual fails to identify problems early, or doesn’t have the skills to resolve or fully capitalise on them, there can be serious and adverse effects or repercussions for their
Imagine doubling, tripling or even quadrupling your reading speed - and making faster reading a permanent habit. Just think about the impact on your professional life if you could remember more of what you read - and remember it for longer.
Email has become the most popular mode of business communication in Australia today. The conundrum that we all face is that in addition to making communication easier, the sheer volume and immediacy of email has made it a source of stress for many managers and staff. Are you or your people constantly facing growing inboxes of email that leaves you overwhelmed? Why was I sent this? Do I need to read that now? Am I to action this email now or later? Also, with the growing popularity of email-enabled mobile devices like the Blackberry, these frustrations only follow people home…. after hours!
Change Rule 1: Change is a natural and normal part of everyday life!
Let’s be honest, attending meetings is often a very frustrating and laborious experience (at least for result orientated people). While some meetings are useful and timely, others can be a complete waste of everyone’s time! Without effective “meetings” skills team building cannot possibly be achieved.
The one device that has made more impact within the corporate world than any other is the telephone. Yet while every desk has a telephone on it, few people have ever learnt how to truly maximise this essential tool for customer service and profit!
