Whether you are negotiating the sale or purchase of millions of dollars worth of equipment, closing an important sale or encouraging your colleagues to meet their work goals, skillful negotiations will bring you both professional and personal success.
Emotional intelligence (EQ) is a hot topic in today's workplace. But knowing what EQ is and knowing how to use it are entirely different things. Emotional intelligence is composed of four flexible skills, based on a connection between what you see and what you do with yourself and others.
In the world-famous, best-selling book "In Search of Excellence", author and business expert Tom Peters calls the "customer service" difference the competitive edge of any organisation!
Whether you are negotiating the sale or purchase of millions of dollars worth of equipment, closing an important sale or encouraging your colleagues to meet their work goals, skillful negotiations will bring you both professional and personal success.
Emotional intelligence (EQ) is a hot topic in today's workplace. But knowing what EQ is and knowing how to use it are entirely different things. Emotional intelligence is composed of four flexible skills, based on a connection between what you see and what you do with yourself and others.
