The research is clear – a blended, comprehensive approach to training and development of emotional intelligence skills is far more likely to result in a powerful and lasting learning experience.
The one device that has made more impact within the corporate world than any other is the telephone. Yet while every desk has a telephone on it, few people have ever learnt how to truly maximise this essential tool for customer service and profit!
We never stop learning how to improve our selling skills.
Virtually everybody in sales today sells over the phone at least part of the time.
Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. The telephone can supplement, enhance, and sometimes replace other means of marketing and selling.
The research is clear – a blended, comprehensive approach to training and development of emotional intelligence skills is far more likely to result in a powerful and lasting learning experience.
The one device that has made more impact within the corporate world than any other is the telephone. Yet while every desk has a telephone on it, few people have ever learnt how to truly maximise this essential tool for customer service and profit!
We never stop learning how to improve our selling skills.