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Explore the newest management thinking and concepts... learn from world-renowned leaders and share insights and experiences with your peers at our conferences, forums, briefings, and special events. Our special events ensure that you're continually in tune with the latest management trends and issues.

   
May


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TIME TRACK

Over 10 years as Australia’s leading time management program

YES, it’s possible to find more time to get more of the important things done every day without feeling overwhelmed or overloaded. Time Track© shows you how! Many thousands of managers across Australia have already discoverd that there is nothing quite like this personal effectiveness program anywhere! And its been developed right her in Australia.

Here’s just some of what you’ll learn at this personal effectiveness program...
• How to plan your day so you can get more things done, with less eff ort.
• Learn the powerful daily prioritising system called “Triage”.
• Strategies to stay on top of multiple projects and commitments.
• New time management strategies to better manage your email and Microsoft Outlook®.
• How to reduce interruptions that zap your time and energy.

At Time Track, you’ll recieve extra training resources, free!

Book now by calling 1300-881-891 or (03) 9533-9533 OR E-mail to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

May 30th (Friday) Mercure Hotel, 818 George St, Broadway, Sydney

June


Download PDF


TIME TRACK

Over 10 years as Australia’s leading time management program

YES, it’s possible to find more time to get more of the important things done every day without feeling overwhelmed or overloaded. Time Track© shows you how! Many thousands of managers across Australia have already discoverd that there is nothing quite like this personal effectiveness program anywhere! And its been developed right her in Australia.

Here’s just some of what you’ll learn at this personal effectiveness program...
• How to plan your day so you can get more things done, with less eff ort.
• Learn the powerful daily prioritising system called “Triage”.
• Strategies to stay on top of multiple projects and commitments.
• New time management strategies to better manage your email and Microsoft Outlook®.
• How to reduce interruptions that zap your time and energy.

At Time Track, you’ll recieve extra training resources, free!

Book now by calling 1300-881-891 or (03) 9533-9533 OR E-mail to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

June 20th (Friday) Rendezvous Hotel, Flinders St, Melbourne

 
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Inbound Customer Service Excellence©

ImageThe one-day Inbound Customer Service Excellence© seminar shows your people how to use the telephone more efficiently and effectively so that the impression each customer gets of your organisation and your people is positive, polished and professional.

The objective of this skills-based training program is to increase the customer service and call handling skills of your customer service and contact center staff, with specific emphasis on helping them to build stronger customer relationships, better problem solving, multi-tasking (orders, requests, outbound calls) and advanced telephone service and sales techniques.

 
Time & Territory Management©
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With more Account Managers on the road than ever before it is absolutely essential that every one of your company representatives maximises their dollar productive hours within their sales territory.